1. Introduction

 This Privacy Policy provides you with information on how Allsafar Global Limited collects, process and look after your personal data when you use our website or Application. The Policy also informs you about your privacy rights and how data protection rules work to protect everyone. This privacy policy forms part of our terms and conditions, which by proceeding to use our website/application signifies your acceptance of the terms herein.

2. Personal Data we Collect about You

•  We collect your personal data in order to provide and continually improve our products and services. We may collect, use, store and transfer the following different kinds of personal data about you for marketing and personal data optimization purposes. We also use advertisement enhancement services to target potential users. The personal data we collect from you includes:
• Information you provide to us: We receive and store the information you provide to us including your identity data, contact data, delivery address and financial data.
• Information on your use of our website and/or applications: We automatically collect and store certain types of information regarding your use of the website or applications including information about your searches, views, downloads and purchases.
• Information from third parties and publicly available sources: We may receive information about you from third parties including our carriers; payment service providers; merchants/brands; and advertising service providers.
• Information about geolocation, IP address, communication and correspondence records such as when you engage or speak with us, our customer service agents or the travel agents.

3. Purpose of processing your Personal Data

 We use and process your personal data to operate, provide, develop and improve the products and services that we offer, including the following:

1.  Registering you as a new user;
2. Managing your relationship with us;

• Enabling you to participate in promotions, competitions and surveys;

1. Improving our website, applications, products and services;
2. Recommending/advertising products or services which may be of interest to you;
3. Complying with our legal obligations, including verifying your identity where necessary;

• Collection of Payment;
• Ease of communication between us and you;

1. Ensure that we provide you with the services that match your requirement; and
2. Detecting fraud.

4. Sharing of your Personal Data

•  We only work with trusted partners and authorities in sharing your personal data. We only share when there is a proper reason to do so in line with this policy and other terms we agreed upon. We limit sharing to only that which is required. We do not sell your personal information.
• The personal data of a traveler is disclosed to travel agents when they engage in on our website or application, in such a case the travel agent will amongst other data/information see the name, phone number and geolocation data of the traveler. The travel agent may use the personal data in order to provide the relevant services and may also keep the data for reference and future usage in line with this policy and the terms of engagement.
•  In some circumstances we are legally obliged to share your personal data or information with external recipients. For example, under a Court Order or where we cooperate with a data protection supervisory authority in handling complaints or investigations. We can also respond to requests, such as those from law enforcement agencies, when we have a good-faith belief that the response is required by law or furthers a public interest task, and is consistent with internationally recognised standards. In any scenario, we shall always satisfy ourselves that we have a lawful basis on which to share the personal data or
• We may need to share your personal data with third parties for the following purposes:
•  Sale of products and services: In order to deliver your products and services purchased on our platform from third parties, we may be required to provide your personal data to such third parties.
• Working with third party service providers: We engage third parties to perform certain functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, analyzing data, providing marketing assistance, processing payments, transmitting content, assessing and managing credit risk, and providing customer service.

• Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information may be transferred together with other business assets.

• Detecting fraud and abuse: We release account and other personal data to other companies and organizations for fraud protection and credit risk reduction, and to comply with the law.
•  When we share your personal data with third parties except where the applicable law requires us to do so, we will:
•  require them to agree to use your data in accordance with the terms of this privacy policy and in accordance with the law; and
•  require them to process your personal data for specified purposes and in accordance with our instructions.

 5. International Transfer

We may transfer your personal data to locations in another country where permissible pursuant to applicable laws. There are inherent risks in such transfers. In the event of international transfers of your personal data, we shall put in place measures necessary to protect your data, and we shall continue to respect your legal rights pursuant to the terms of this privacy policy and applicable laws. By agreeing to this privacy policy, you have granted your consent for such transfers where applicable.

6. Data Security

 We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Right of Access and Rectification

 You can access your personal data and also have right to ask us to rectify information you think is inaccurate. You also have right to ask us to complete and incomplete information.

8. Retention

•  Allsafar retains personal data for as long as necessary for the purposes described herein. This signifies that we retain different categories of data for different periods of time depending on the type of data, the services it relates to, and the purposes for which we collected the data.
• Your personal data will be stored as long you have an active account with us. If your account is closed, Allsafar may delete your personal data. Notwithstanding the above, Allsafar may store personal data of a user for up to a period of seven years after the last engagement with the website or application.  

• Please note that deinstallation of Allsafar application in your device does not cause the deletion of your personal data.

9. Direct Marketing

•  We may send direct marketing messages to your e-mail address and/or phone number when you have given us permission to do so, or under a soft opt-in basis. We may personalize direct marketing messages using information on how you use our services, such as how frequently you use our website/application and your service preference.
• If you no longer wish to receive direct marketing messages, please click the “Unsubscribe” link in the footer of the emails we send to you.   

10. Your Legal Rights

 It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct or erase your personal data, object to or restrict processing of your personal data, and unsubscribe from our emails and newsletters in accordance with this privacy policy.

11. Further Details

 We hope you found this privacy policy easy to understand.

Data protection laws are important. They strengthen rules and enhance your information rights. Many of these rules may appear complicated, but most are grounded in common sense. We take our responsibilities with your data seriously. Allsafar will continue to make unilateral changes to this privacy policy as part of our commitment to protecting your privacy and affording you even more transparency.

If you are looking for more information on how we process your personal data, or you wish to exercise your legal rights in respect of your personal data, please contact support@allsafar.com.